The Alchemy Lab

The Alchemy Lab Medspa & Wellness – Cancellation Policy We honor your time and energy—and ask that you honor ours. In the spirit of mutual respect and sacred scheduling, please review our cancellation policy below: 1. Appointment Cancellations: We require at least 24 hours’ notice for all cancellations or reschedules. Appointments canceled with less than 24 hours’ notice will result in a 25% cancellation fee. 2. No-Shows: Clients who miss their appointments without notice will be charged 100% of the scheduled service. 3. Late Arrivals: We understand that life happens. However, arriving more than 10 minutes late may result in shortened services or a reschedule with applicable fees, depending on availability. 4. Emergency Exceptions: We are committed to compassionate care. In true emergencies, please communicate with us directly. We handle each situation with grace and understanding on a case-by-case basis. 5. Booking Deposit Policy: A non-refundable deposit may be required for certain services or events to hold your space. This will be applied to your final service cost and is transferrable once if 24-hour notice is provided. 6. Respecting Our Practitioners: Each session is prepared with intention and care. Repeated cancellations or no-shows may result in the loss of booking privileges. Thank you for honoring our time, energy, and the sacred space we offer at The Alchemy Lab.